Terms of Service

Last updated: September 2, 2026

These terms govern use of this website and any inquiry you submit to Hartwell Recovery Group, LLC.

Who we are

We provide case-review and recovery-support services. We are not a government agency, law-enforcement body, bank, payment processor, or cryptocurrency exchange. Submitting a form does not create an attorney-client relationship. An initial review is not legal advice.

No guarantee of recovery

We do not promise that funds, cryptocurrency, or other assets will be returned. Outcomes depend on facts we cannot control, including time elapsed, the platforms involved, and whether assets can still be identified. Many losses cannot be recovered.

Fees

Requesting a case review through this website is free. If we offer further work, we will describe the scope and fees in writing first. You do not owe professional fees unless you agree to that written engagement. We do not ask you to pay “unlock,” tax, or advance-recovery charges as a condition of looking at your inquiry.

Your information

You agree that information you submit is accurate to the best of your knowledge and that you have the right to share it. Our Privacy Policy explains how we handle personal information.

Website use

You may not misuse this site, attempt to disrupt it, or submit automated or deceptive inquiries. Content on this site is for general information only.

Limitation of liability

To the fullest extent permitted by law, Hartwell Recovery Group, LLC is not liable for losses arising from your use of this website or from the fact that recovery may not be possible. Some states do not allow certain limitations; in those states our liability is limited to the maximum extent permitted.

Contact

contact@hartwellrecovery.com
Hartwell Recovery Group, LLC, Two Prudential Plaza, Suite 3500, Chicago, IL 60601, United States.